Privacy Policy

Professional Wellbeing Society (PWBS) (“we”, “us”, “our”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website, register for programs/events, apply for membership, or contact us.

1) Information We Collect

Identity & contact details: name, email, phone, nationality (if provided)
Membership/application data: profession/education details and documents uploaded for verification
Program/event registration data: selected program, attendance details (if applicable)
Transaction data: payment status, amount, transaction/reference number (no full card details stored by PWBS)
Technical data: IP address, device/browser type, pages visited, cookies (where applicable)
Communications: messages sent through forms, email, or other channels

2) How We Use Your Information

To process membership applications and verify submitted documents
To manage registrations for workshops, conferences, forums, and events
To provide confirmations, updates, and support
To maintain administrative records and compliance requirements
To improve website performance and user experience
To protect the website against fraud, abuse, and security threats

3) Payments

Online payments are processed through our payment service provider (Tap). Payment card details are handled securely by Tap and are not stored on PWBS systems. PWBS may store basic transaction information for recordkeeping purposes.

4) Sharing of Information

We may share limited data only when necessary with:

Payment processor (Tap) for payment execution and verification
IT/hosting providers supporting our website operations
Authorities/regulators where required by applicable law

We do not sell your personal data.

5) Data Retention

We retain personal data only as long as needed for the purposes described in this policy and to meet legal, administrative, and accounting obligations.

6) Cookies

We may use cookies or similar technologies to enhance functionality and analyze website usage. You can control cookies through your browser settings.

7) Security

We apply reasonable safeguards to protect your data. However, no online transmission or storage system can be guaranteed 100% secure.

8) Your Rights

You may request access, correction, or deletion of your personal data (subject to applicable legal requirements). Please contact us at info@pwbs.bh.

9) Applicable Law

This policy is intended to be consistent with Bahrain’s Personal Data Protection Law (PDPL) requirements.